Assistant Manager - HR at Magicbricks
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Magicbricks.com - Telecalling/Telesales Role (1-8 yrs)
Setting up an appointment
- Follow up with the prospect post every meeting with the sales office until the conclusion
- Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer
- Responsible for conversion of suspects to prospects to customers
- Provide support to the sales team in increasing conversions by:
- Prompt calling to all suspects/prospects
- Timely follow up with all prospects
- Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance
- Responsible for a complete knowledge of company products and policies as well as those of competition
- Responsible for quality of the conversation, which entails the following: Accuracy, Product Knowledge, Ability to handle objections
- Updating the software. You must capture your conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where you left off.
- Generating References: The quality of your conversation and your ability to connect with the customer is also reflected in the number of references that you generate.
- Providing market feedback to the supervisor:
- Maintain relationships with bankers : follow up on logins,sanctions,disbursements
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