Talent Acquisition at Magicbricks
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Magicbricks - Trainer - Sales (3-6 yrs)
- Employee Management : Handle employees with less than 30 days of tenure, guiding them in booking appointments for site visits.
- Training - Ensuring CRM and pitch training
- Scheduling and Site Visits : Ensure agents are effectively scheduling and securing site visits for potential buyers.
- Quality Assurance : Maintain high standards of quality in all interactions and processes.
- Follow-ups : Ensure rigorous follow-up with clients and leads to drive engagement and conversion.
- Floor Hygiene : Maintain basic floor hygiene and adherence to protocols.
- Training and Development : Train employees at both individual and team levels to enhance performance and efficiency.
- Snooping and Feedback : Conduct snooping activities, provide documented feedback, and track improvements.
- Confirmation Calls : Take confirmation calls for site visits to ensure attendance and drive numbers.
- Motivation : Motivate agents to achieve targets and maintain high morale.
Competencies Required :
- Experience in Telesales : Prior experience in a telesales environment, preferably in real estate or related fields.
- Strong Communication Skills : Excellent communication skills for training and client interaction.
- Organizational Skills : Ability to manage multiple agents and maintain detailed records.
- Analytical Skills : Monitor and assess agent performance, providing actionable insights.
- Adaptability : Quick to adapt to new processes and changes in the work environment.
- Leadership : Capable of leading and motivating a team of 8-10 agents.
- Google Sheets & Google Docs : Proficiency in using Google Sheets and Google Docs for documentation, reporting, and data management.
