We are hiring for Business Development - Inside Sales - Day Shift - Chennai.

Company Profile:

Magic Crate(www.magiccrate.in) is an innovative early childhood learning company that is a pioneer and market leader in the area of discovery kits for young children. Magic Crate was set up in early 2014 by young parents from IIT, IIM, NID and Georgia Tech as a subscription service that delivers activity boxes based on fresh new themes to their customers doorsteps each month.

Business Title:BDE/Sr BDE/SME/TL

Location:Chennai

Experience - 6 Months to 3+ years.

Good Communication in English,

Other languages is added advantage (Hindi, marathi,bengali,etc.,).

Job Summary:

- Business Development Executives guide customers of Magic Crate in purchases - provide product information to customer & help with product sales, process orders, help track status & provide updates to customers, assist with order processing.

- We expect candidates to have the ability to have pleasant conversations with customers in English & Hindi (preferable), Computer skills, good written English & ability to convince customers

Essential Duties and Responsibilities:

- Assist customers in evaluating purchase of Magic Crate, provide product details, explain pricing, handle negotiations & close sale

- Assist customers looking for help on their prior purchase with shipment of box, return issues, missing parts etc.,

- Renew customers looking to buy a new subscription once their previous subscription expires

- Constant follow up with customers requesting for a call back & ensure prompt replies

- Strong drive to deliver monthly sales targets

- Consistent performance month on month on sales numbers

- Flexi-Shift with start time of between 9:30-10:30 am. Shift will end between 6:30- 8 pm depending on start time.

- We work alternate Saturdays.

- Our customers are parents of children between the age of 2-14.

- Your day will be a mix of talking to customers, following up on past customer orders for tracking & checking on reports.

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