Senior HR Generalist at LogiPe Fintech Pvt Ltd
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Logipe Fintech - Chat Support Role (1-3 yrs)
Chat and Support
- Handling customer queries on Web Chat, E-mails and Social Media.
- Educate current and potential customers with product and service information.
- Maintain accurate customer records.
- Identify and escalate priority issues to the Team Leader and Ops Team.
- Has Great Written Communication Skills.
- Engages Proactively.
- Multitasks Effectively.
- Asks Direct Relevant Questions.
- Quickly Identifies Pain Points.
- Understands Trigger Statements.
- Sets Expectations.
- Uses Personality.
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