Senior Executive at Loconav - Fleet Management Solutions
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LocoNav - Manager - Key Account Management (1-5 yrs)
LocoNav India Pvt Ltd
- Key Accounts Manager
- Gurgaon
About LocoNav: India's leading Vehicle Management & IOT platform :
LocoNav is bringing together the power of it's proprietary technology and wide reach to change India's fleet management landscape. Vehicle Owners, Businesses, and Transporters in India are forced to run vehicles with extreme inefficiency and poor security. We're determined to change that.
Leveraging intelligent analytics and IoT, LocoNav is ensuring that every vehicle stakeholder benefits with lower running costs, greater security and faster turnarounds.
About Founding Team & Advisors :
LocoNav's founding team and advisors come with experience from companies such as McKinsey, Google, Flipkart, Practo, ClearTax, Mayfield Fund, etc. Between them, they bring in valuable skill-sets of Engineering, Sales, Operations & Product at leading global hyper growth tech companies. LocoNav is backed by leading global investors, including Sequoia Capital.
Required Experience : At least 1 to 3 years- experience in areas of Account Management.
Role Description :
- Building and maintaining relationships with clients and key personnel within their company
- Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Attending meetings with clients inside and outside their offices to build better relationships with them
- Achieving client relationship targets and KPI's as set by the team lead
- Liaising with internal departments to ensure client needs are fulfilled effectively
- Escalating and resolving areas of concern as raised by clients.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the CRM for any change with regard to a client
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