LoanTube - Inbound & Outbound Sales Role (2-5 yrs)
Key responsibilities of the role include:
- Greet website visitors & customers in a courteous, friendly, and professional manner using agreed upon procedures & wordings.
- Handling sales and service calls for UK based financial company
- Understand customer requirements
- Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
- Directly responsible to generate the revenue
- Help the customers to complete the user journey in order to receive the financial products.
- Support customers across different Financial Products & Services.
- Take multiple Inbound Calls of prospective business customers, qualify the leads and explain type of service or product offered.
- Take feedbacks & reviews from successful customers.
- Meet the hourly/daily/weekly/monthly sales & productivity targets
- Proven experience in a international sales domain or other customer service/sales role.
- Experience in handling calls & chat. Both inbound & Out Bound Sales Process
We are looking for :
- Experienced telecallers/call centre executives with prior sales experience for UK or US.
- You should have strong interest or understanding of sales & marketing and brand management.
- You should have high attention to detail and process driven sales.
- Academic excellence at all stages throughout school and University education with a passion for research and innovation
- Technical curiosity, creativity, innovation, initiative, communication, leadership and your collaboration skills.
- Evidence of passion and achievements, particularly leadership, in academic and/or non- academic activities, short work experience or internships are a plus.
- Fluent spoken English language skills
- Exceptional communication and organisational skills
- Superior customer service skills and team work
- Ability to solve complex situational problems and independently make decisions based on available information and experience
Note: Candidates must have minimum 2 years working experience in other international inbound or outbound sales processes.
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