Job Description :

- We are seeking an experienced Inside Sales Team Leader to lead and inspire our Inside Sales team. The ideal candidate should have a proven track record in Inside Sales, including at least 3 years of experience as a Team Leader, and be capable of managing a team of 6-10 members. If you have a strong background in Inside Sales, excellent leadership skills, and a passion for driving results, we want to hear from you.

Roles and Responsibilities :

- Lead and manage a team of 6-10 Inside Sales Executives.

- Set clear performance expectations and provide guidance to team members.

- Conduct regular one-on-one meetings and performance reviews.

- Foster a positive and motivated team culture.

- Work closely with the Sales Manager to develop and implement effective sales strategies.

- Ensure team members are aligned with the sales goals and targets.

- Assist team members in prospecting and engaging with clients.

- Provide coaching on effective communication and sales techniques.

- Monitor and manage the entire sales process, from lead generation to closure.

- Ensure team members are following best practices and meeting deadlines.

- Track team performance against sales targets and KPIs.

- Identify areas for improvement and implement action plans to achieve and exceed goals.

- Identify training needs within the team and organize relevant training sessions.

- Mentor and develop team members to enhance their skills and product knowledge.

- Prepare regular reports on team performance and sales metrics.

- Analyze data to identify trends and opportunities for improvement.

- Build and maintain strong relationships with key clients.

- Handle escalated customer issues and ensure they are resolved satisfactorily.

- Stay updated on industry trends and competitive landscape.

- Share market insights with the team to adapt sales strategies.

- Collaborate with cross-functional teams, including Tech and Product, to align efforts and achieve company objectives.

Qualifications :

- Bachelor's degree in Business or a related field.

- 5-10 years of Inside Sales experience.

- Minimum of 3 years of experience as a Team Leader for an Inside Sales operation.

- Proven ability to lead and develop a high-performing sales team.

- Strong understanding of sales processes and strategies.

- Excellent communication, coaching, and mentoring skills.

- Results-driven with a track record of meeting and exceeding sales targets.

- If you are an experienced Team Leader with a passion for driving sales and achieving targets, we encourage you to apply for this Inside Sales Team Leader position.

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