You Will : 

Have to KNOW HINDI, ENGLISH mandatory.

- Make outgoing calls to potential customers to schedule high quality leads for sales.

- Identify customers- needs, clarify information, research every issue, and provide solutions and/or alternatives.

- Seize opportunities to upsell services when they arise.

- Follow up with potential customers in a timely manner if necessary.

- Manage a large number of outbound calls in a timely manner.

- Document all call information in the CRM according to standard operating procedures.

- Meet personal/team qualitative and quantitative targets.

- Possess strong knowledge of Livspace services to identify customer needs when qualifying them.

- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.

- Apply a superlative customer experience attitude on all interactions. Be able to establish a positive rapport.

- Communicate effectively and professionally in all forms of communication with internal and external customers.

- Maintain regular attendance and punctuality.

Who you are :

- A graduate in any stream (10+2+3 regular education)

- Familiar with CRM & cloud telephony systems and practices

- Customer focussed and adaptable to different personality types

- Have the ability to multitask, set priorities and manage time effectively

- Possess previous experience in a call centre dealing with Indian consumers.

- Superior listening, verbal, and written communication skills

- Proficient in spoken English with proper grammar

About LIVSPACE :

- Livspace is South Asia's leading interior design and renovation platform that connects interior designers, vendors, and homeowners. For homeowners, Livspace is their one-stop destination for end-to-end home interiors.

- The interior design space is a multi-billion dollar industry in India, expected to exceed $23 Bn by 2022. Showcasing unprecedented growth across metrics, Livspace has emerged as a market leader in this large space in just 4 years since its launch.

- The founders - Anuj Srivastava and Ramakant Sharma are former Google and Myntra executives, who are seasoned entrepreneurs and successful angel investors. Livspace's leadership team combines world-class talent and entrepreneurial experience gathered at some of the best companies in the world. The company is well-funded by marquee investors like TPG Growth, Goldman Sachs, Jungle, Bessemer, Helion Jungle, and UC-RNT.

- Livspace currently employs over 3500 talented people. As a part of this dynamic team, you will have a chance to learn new things, build your competence level, be at the helm of an innovative tech startup, and problem-solve on how to better the home interiors experience. If you value autonomy, enjoy a good challenge, and believe in getting things done, this is the right place for you

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.