AS A  SALES EXECUTIVE, YOU WILL

- Make outgoing calls to potential customers to schedule high quality leads for sales.

- Identify customers- needs, clarify information, research every issue, and provide solutions and/or alternatives.

- Seize opportunities to upsell services when they arise.

- Follow up with potential customers in a timely manner if necessary.

- Manage a large number of outbound calls in a timely manner.

- Document all call information in the CRM according to standard operating procedures.

- Meet personal/team qualitative and quantitative targets.

- Possess strong knowledge of Livspace services to identify customer needs when qualifying them.

- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.

- Apply a superlative customer experience attitude on all interactions. Be able to establish a positive rapport.

- Communicate effectively and professionally in all forms of communication with internal and external customers.

- Maintain regular attendance and punctuality.

WHO YOU ARE :

- A graduate in any stream (10+2+3 regular education)

- Familiar with CRM & cloud telephony systems and practices

- Customer focussed and adaptable to different personality types

- Have the ability to multitask, set priorities and manage time effectively

- Possess previous experience in a call centre dealing with Indian consumers.

- Superior listening, verbal, and written communication skills

- Proficient in spoken English with proper grammar

ABOUT LIVSPACE

- Livspace is South Asia's leading interior design and renovation platform that connects interior designers, vendors, and homeowners. For homeowners, Livspace is their one-stop destination for end-to-end home interiors.

- The interior design space is a multi-billion dollar industry in India, expected to exceed $23 Bn by 2022. Showcasing unprecedented growth across metrics, Livspace has emerged as a market leader in this large space in just 4 years since its launch. The founders - Anuj Srivastava and Ramakant Sharma are former Google and Myntra executives, who are seasoned entrepreneurs and successful angel investors.

- Livspace's leadership team combines world-class talent and entrepreneurial experience gathered at some of the best companies in the world. The company is well-funded by marquee investors like TPG Growth, Goldman Sachs, Jungle,
Bessemer, Helion Jungle, and UC-RNT.

- Livspace currently employs over 3500 talented people. As a part of this dynamic team, you will have a chance to learn new things, build your competence level, be at the helm of an innovative tech startup, and problem-solve on how to better the home interiors experience. If you value autonomy, enjoy a good challenge, and believe in getting things done, this is the right place for you

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