Talent Acquisition at Livspace
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Livspace - Business Manager - Sales - Modular Kitchen (6-8 yrs)
Hiring Business Manager- Modular Kitchen - Livspace
- Must have Experience in Modular Kitchen and Furniture.
- Relentlessly drive DPs/ IDs to reach out to leads to bring leads to the showroom
- Ensure DPs/ IDs adhere to quote SLA and internal TAT benchmarks
- Own customer experience and drive up customer experience right from the first customer touch point
- Relentless funnel management to build an effective pipeline for your cohort
- Build strong relationships with DP/ID to drive business and conversion through them
- Strong follow up culture
- To follow up with clients in funnel to convert them to pipeline customers and to finally convert the customers (extensive and regular calls with customers in the funnel)
- Build strong rapport and relationships with prospective customers
- Be fully responsible for achieving the GMV target for the cohort
- Build reliable forecast to be presented to the management on expected business
- Work to consistently improve the conversion of the cohort
- Work closely with Senior IDs to resolve customer escalations during the 10-50 stage of the project
- Be responsible to confirm GMV once an order is booked while adhering to SLAs on project TAT
- Be accountable for customer experience (NPS) during the design phase of the project
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
