Job description :

- We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries. The inside sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products.

- To be successful as an inside sales executive, you should be persuasive and committed to achieving sales goals. Ultimately, a top-performing inside sales executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times.

Inside Sales Executive Responsibilities :

- Maintaining long-lasting relationships with existing customers through exceptional after-sales service.

- Actively sourcing new sales opportunities through cold-calling and emailing.

- Developing in-depth knowledge of product features and benefits.

- Utilizing virtual meetings to build relationships with new customers.

- Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.

- Advising customers on suitable product selection based on their needs and specifications.

- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.

- Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.

- Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

Inside Sales Executive Requirements :

- High school diploma or GED.

- Bachelor's degree in business administration or management, marketing, or related field is preferred.

- Proficiency in all Microsoft office applications and customer relationship management (CRM) software.

- Proven sales experience.

- Strong analytical and problem-solving skills.

- Excellent negotiation and consultative sales skills.

- Effective communication skills.

- Exceptional customer service skills.

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