Life Lab - Executive - Sales (1-2 yrs)
Position Summary
Sales Executives are the key point of contact between the organisation and its clients. Creating new leads, setting up calls and in person meetings to introduce the products, presenting demonstrations, signing agreements and collecting funds are the key responsibilities of a Sales Executive. Being the face of the organisation, they play a vital role in creating a positive brand through excellent interpersonal relationships and fulfilling commitments.
Roles & Responsibilities
Lead Generation
1. Creating a pipeline of leads and new prospective institutions who can be approached for sales of the program
2. Organising and leading marketing meetings, events and presentations in public forums to improve the visibility of the organisation
Channel Development and school acquisition
1. Identifying and developing potential partners to incorporate Life-Lab products into their portfolio of products. This will require the sales executive to have meetings, product demonstrations and presentations with potential partners
2. Cold calling, visiting schools, introducing Life-Lab's products and programs to schools
School Retention
1. Relationship: Manage relationships with the designated schools within the territory
2. Communication: Ensure periodic communication with the School Owner/Correspondent and sharing the progress of program implementation in the School
3. Coordination: Be the single point of contact for the school and coordinate internally with operations, product specialists and product team to ensure complete & efficient implementation
4. Customer Satisfaction: Drive customer satisfaction for the managed schools by monitoring to ensure on time high quality product and service delivery
5. Proactive problem solving- Be transparent in sharing the feedback of the Schools and proactively resolve issues or queries of our clients in a timely manner
6. Escalate all issues concerning program implementation to the respective manager
Fund Collection and documentation
1. Fund Collection: Complete all documentation regarding school sign up, collect funds as per company policy and engage the schools as per the need
2. Reporting: Keep all reporting formats, CRM, documentation etc. updated on day-to-day basis. It's a high energy job which requires you to spend 100% of your time in the field
Competencies
Must Have
- B2B concept selling- Ability to sell a concept in a B2B environment
- Collection of receivables- Should be able to collect the receivables from the customers based on agreed terms
- Problem Solving Skills- Should be able to identify roadblocks and find ways to navigate them
- Teamwork and collaboration- Should be able to work with other team members
- Reporting-timely reporting of daily activities and business
- Interpersonal skills and communication- Excellent communication and ability to build rapport
Qualification & Experience
Qualification: Any Graduate with good command of English
Age Group: 25 to 30 Years
Two-wheeler is a must
Work Experience:
- 2- 4 years preferably in a Publication House or other institutions, directly involved in Sales or Direct Marketing of education related services or products like Educational Software / School Textbooks
- Excellent verbal and written communication skills
- Good time management and organisation skills
- Channel development and lead generation
- Data handling, Google Suite and MS office
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