About Lido :

LIDO is an ed-tech company revolutionizing formal classroom education through a unique and immersive online classroom for every child in India. With our exciting and fun online classes for students, we are building the Lido experience: cutting edge content like animated videos and interactive games, a personalized platform for homework, tests, challenges, and inspiring teachers.

Lido's goal is to inspire and empower every child for the future. In order to achieve this goal, we invite you to be a part of our ever-growing LIDO family. Grab the opportunity to work with passionate individuals, from Stanford, Duke, IIT and BITS, as we open the door to engaging and impactful learning!

Job Description:

Profile(Purpose of Position) : Marketing Associate

- To assist in the duties of the Edtech Sales maximizing bookings by delivering a delightful yet efficient booking via tele-calling; our Marketing Associates are required to be meticulous at ensuring that Every detail of a customer's booking has been accurately recorded following established procedures.

- You will be responsible for booking leads over the phone and maintaining good customer relationships.

- An effective Marketing Associate must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

- The ultimate goal of all employees is to deliver excellent booking for the sales team in order to have higher conversion and developing business.

Skillset: Core Non-Negotiable Skills and Experience:

- Upbeat and positive attitude throughout the entire day

- Excellent communication skills, both verbal and written

- Ability to work in a high pressured environment

- Highly organised people with the ability to prioritise and multitask

- Ability to build rapport and create professional relationships

Key Duties and Responsibilities:

- Identify and develop strategic relationships with potential customers

- Assist in the development of a strong pipeline of new customers through direct or indirect customer contact and prospecting

- Talktime: 3.5 hours talktime / day (Mandatory)

- Maintaining strong follow-ups and regular feedback calls

- To deal efficiently and politely with all telephone, email, internet inquiries.

- To ensure that all sales bookings are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.

- To liaise with clients and customers to coordinate whilst building rapport and creating professional relationships.

- To exercise effective listening to capture relevant information

- To create daily floor sheets detailing bookings for the sales department.

Qualification :

- Graduated from a reputed college

- Ability to speak Hindi and English fluently. Knowing regional language will be an advantage

- Good with Excel and handling data

Work Experience :

- 0-5 years of work experience

- Experience in sales/customer-facing role/Marketing will be an advantage

- Freshers with excellent communication skills and maturity will be considered on a case to case basis.

Perks :

- Work with a brilliant, interdisciplinary team from Stanford, Duke, IIT, and more

- Grow fast with the start-up

- Opportunity to interact with parents and children on a large scale

- Remuneration as per industry standards

- CTC: 4 LPA (3LPA will be fixed, 1LPA will be variable)

- Working days - Wednesday to Monday

- Week Off- Tuesday

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