HR Generalist at Li-Ning Studio
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Li-Ning Studio - Executive - Customer Relationship Management (1-3 yrs)
- As a Customer Support Associate at Li-Ning Studio, the candidate must manage diverse communication platforms (calls, chats, emails, WhatsApp) and possess basic computer skills.
- They will receive training on product knowledge and software utilization (Hubspot, Bigcommerce, Uniware, Clickpost, Exotel, etc).
- Presently, candidates will oversee India region, with potential expansion.
- Typical customer inquiries cover product details, status, policies, and related matters.
- Preferential consideration will be given to candidates with prior teamwork experience and familiarity with customer experience metrics like NPS and CSAT scores.
