HR Recruiter at Leom International
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Leom International - Executive - Customer Care (0-1 yrs)
Profile- customer care executive
Process - Voice process
Experience - 0 to 1 year
- Freshers with excellent communication skills can also apply-
Requirements :
- Candidate should have excellent communication skills in English and Hindi both.
- Graduate and under graduates can also apply.
- Should be comfortable in voice process.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
-Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
NOTE - Immediate joiners will be preferred and interview will be online or telephonic for the candidates who are residing out of Gurugram.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
