Leidenschaft Incorporation - Executive - Customer Care (0-2 yrs)
We are seeking a dedicated and customer-focused individual to join our team as a Customer Care Executive. The successful candidate will play a crucial role in ensuring high levels of customer satisfaction and loyalty through effective communication, problem resolution, and a commitment to providing an outstanding customer experience.
Handling Calls and emails.
- Resolve customer complaints via phone, email, mail, or social media.
- Monitoring customer feedback websites.
- Handling queries raised on social media platforms.
- Daily tracking and follow up of customer feedback reports.
- Handling customer queries on WhatsApp.
- Handling offline orders through different sources.
- Coordinate with internal teams to ensure proper customer service is being delivered.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
