Director at LearnApp.co
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LearnApp - Executive - Customer Success (1-5 yrs)
Customer Success Managers at LearnApp are people who are responsible for customer management, the company's most valuable asset. As a customer success manager, you will be responsible to increase our customer base and make sure that customer support is always top-notch and prioritized.
At LearnApp, we appreciate a dynamic, passionate individual who believes in customer acquisition and delight. We are looking for someone who believes in making an impact by reaching out to as many people as possible.
We want a team member who is driven and believes in the power of convincing people about the power of skill-driven, insightful, and accessible education.
Above all, this role requires someone who takes great pride in their work and is inspired by their role in improving access to financial literacy for thousands of learners.
Responsibilities
1. Working towards increasing the LearnApp user base
2. Providing full knowledge of the services offered by us to our users
3. Supporting our existing customers in resolving their queries
4. Helping in generating new sales for LearnApp
5. Handling support and actively resolving user doubts
6. Effectively handling the daily operations of the company
Qualifications-
1. Should be a graduate, preferably in finance
2. Must possess excellent communication skills and a flair for customer interaction for increased sales.
3. Must have a basic understanding of MS Office and admin tools
Perks :
- Competitive salary & flexible working hours
- The capability of working remotely from any location
- Deep knowledge in scaling of startups and influence the development of the company
- Cooperation with an extremely strong and competent team, which has already successfully built several global businesses
- Transparency with flat hierarchies where every person is highly valued
- Company parties
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