Lead/AM/Manager - eCOmmerce Operations & Sales (6-14 yrs)
- Develop and execute ecommerce operations and sales strategies to achieve revenue targets and business objectives.
- Manage day-to-day ecommerce operations, including order fulfillment, inventory management, shipping logistics, and customer service, ensuring timely and accurate execution.
- Monitor ecommerce sales performance and key metrics, analyzing data and trends to identify opportunities for growth and optimization.
- Collaborate with cross-functional teams including marketing, product development, IT, and finance to ensure alignment of strategies and initiatives.
- Optimize the ecommerce platform and user experience to improve customer engagement, conversion rates, and overall satisfaction.
- Implement best practices for ecommerce merchandising, product assortment, pricing, and promotional strategies to drive sales and profitability.
- Develop and maintain relationships with ecommerce partners, marketplaces, and third-party vendors, negotiating terms and agreements to maximize sales opportunities.
- Lead and mentor a team of ecommerce operations and sales professionals, providing guidance, support, and development opportunities.
- Stay informed of industry trends, emerging technologies, and competitive landscape within the ecommerce space, and make recommendations for continuous improvement and innovation.
