Role : Lead - Account Management

Experience : 5-8 Years

Job Location : Chennai

About OJ Commerce :

- OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully-functional office in Chennai, India.

- We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention.

- Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories.

- With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States.

- As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually.

Responsibilities :

- Consistently meet OJC's third-party brands' sales budgets

- Expand the brand portfolio and deepen the relationships with the brands

- Collaborate with internal and external stakeholders to continuously enhance value to customers in terms of product range, availability, price, and service

- Negotiate contracts with preferential terms in terms of cost, availability, and service

- Establish operational performance metrics for vendors and ensure adherence to agreed service levels

- Create processes for comprehensive monitoring of the competitive landscape and initiate appropriate measures for favourable results

Skills :

- The ideal candidate will have at least five years' experience in online retail and a successful track record in a Account Management role. Exposure to drop-ship business model and North American vendors is preferred.

- Must have excellent analytical skills with a high level of proficiency in Excel and other Microsoft Office programs

- Superior negotiation skills in standard as well as complex environments/situations

- Capability to work collaboratively with peers, vendors, and supply chain partners and influence their key leaders

- Ability to work effectively in a dynamic environment, manage multiple priorities, and reliably get things done on-time

- Must be able to deal with ambiguity and make decisions with imperfect or inadequate information

- Ability to thrive in high-pressure environments