HR Executive at LAXMI DENTAL EXPORT PRIVATE LIMITED
Views:27 Applications:11 Rec. Actions:Recruiter Actions:0
Laxmi Dental - Executive - Customer Relationship (1-7 yrs)
Executive
Job Description :
- Good Command in telephonic Communication with Fluent English and any south language, customer service experience.
- To look after the whole gamut of CRM function. She will be responsible for post-sales activities.
- Developing harmonious relation with customers.
- Acts as a single point of contact for clients right from design confirmation until handing over.
- Handling Customer Interaction via e-mails, phone calls.
- Maintaining the track sheet. Updating the project status on a regular basis
- Implementation of the process laid down for dealing with customers, ensuring timely response to all their queries in a transparent manner.
- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.
Job Location - Malad ( West )
Job Timing - 9 hrs rotational shift in between ( 9am to 9 pm )
Mandates - Only Female candidates.
Required Candidate Profile :
- The candidate should possess excellent verbal and written communication skills.
- The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.
- Experience required Minimum 1yr
- Experience in Customer service handling Inbound calls.
- Good knowledge of basic computer applications She must be well versed in Phone collections , retention , Case conversion , Cross selling and Escalation Handling.
- Candidate having good communication in English and presentable personality is required.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
