Kuvam Technologies Pvt Ltd

Role : Sales Engineer

Role Definition :

- Sales Engineer is one who coverts leads into revenue by visiting/discussing with customer to understand their needs, by resolving their objections, by sending proposals, by negotiating and finalizing the order and collecting payment.

Responsibility :

Deliverable :

1. To visit/call customers to understand their needs, do objection handling, making proposals, negotiate and follow up till the order gets finalized.

2. To process the order by preparing contract review, scope of supply & dispatch requisition

3. Co-ordinating with operations and customer for timely and smooth dispatch of material

4. To maintain all enquiries, quotations and orders collected data. Prepares and presents accurate market information to management

Tasks & Activities :

1. Calling/visiting customers to understand their need and to establish their need

2. Resolving customer objection to buy the product

3. Making proposals

4. Negotiating with customer

5. Following up with customer till the order gets finalized

6. Doing contract review after collecting purchase order

7. Preparing scope of supply after collecting purchase order

8. Creating dispatch requisition document

9. Co-ordinating with operations for smooth dispatch of material to customer.

10. Intimate docket no. to customer and keep track of the consignment till it gets delivered.

11. Follow up with customer for payments

12. Participate in operational, tactical & strategic meeting

13. To give market feedback to Management

14. To give sales projection to decide on stock

15. To collect payment

16. To prepare and submit expense report to HR by 5th of every month

17. Send daily report + whatsapp message for break throughs and break downs

18. Submitting sales matrix every week

Measurement Metrics :

1. To visit 16 customers + 50 tele calls per week

2. To make 100 proposals per month

3. To generate 30 Laks per month orders

Qualification : BE- mechanical or Diploma in Mechanical or Bsc graduate

Competencies we are looking for :

Iceberg Elements :

Attributes List :

Skills :

1. Excellent communication skill in English & Hindi/Local language

2. Listening skills

3. Business development skills

4. Persuasion skills

5. Networking skills

6. Selling skills

7. Negotiation skills

8. Convincing skill

9. Rapport building skills

10. Computer skills like MS Office and Office Tools

11. Driving skills

12. Good presentation skills;

13. Organizational and administrative skills, including the ability to manage priorities;

14. The ability to work in a proactive and autonomous way.

Knowledge :

1. Knowledge of the industrial selling.

2. Knowledge of handling customers

3. Knowledge of making quotations, negotiation and order finalization

4. Knowledge of machine tool product and industry

5. Knowledge of listening

6. Adequate technical Knowledge

7. Knowledge of reading drawings

8. Knowledge of making drawings to show the application details to designer or supplier

9. Knowledge of conducting customer interview

10. Knowledge of participating exhibition

11. Knowledge of organizing seminar

12. Knowledge of competitors

13. Knowledge of ABC customers

14. Knowledge of Primary, Easy to buy and high value products

15. Knowledge of various types spindles, servo turrets, various types of chucks, angle head, ATC, rack & pinion, rotary union, boosters, tool grippers, pulley, self feeder, multi heads, index tables & rotary tables

Self-Image :

1. Ethical

2. Responsible

3. Honest and sincere

4. Confident

5. Respect for time

6. Committed to goal , self

Traits :

1. Organized and structured

2. Accurate and detail oriented

3. Accountable

4. Aggressive seller

5. Trustworthy, Honest and sincere

6. Patience

7. Persistent

8. Willingness to learn

9. Hospitable

10. Humble

Motives :

1. To make money

2. Interest and willingness to travel

3. Detail-oriented - where minor oversights can have huge consequences on a company's and client's business.

4. Contribute to the nation building

5. Responsibility of family

6. Believer in win-win-win philosophy

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