Kotak Life Insurance - Executive - Customer Service (0-1 yrs)
Qualification : Any Graduate
Salary range : Upto 3Lpa
Position : Customer Service Executive
Location : Mumbai
Job Description for Customer Service Executive :
- Answering incoming calls, addressing the customer queries and complaints
- Follow up with respective teams for the closure of complaints.
- Achieve set targets on various operational metrics like Revenue
- Generation leads and service quality.
- Managing irate customers and complaint calls
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