Talent Acquisition Specialist at HIRD
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knotify.me - Customer Service Role (0-5 yrs)
ROLES AND Responsibilities:
- Calling active and budding clients, Inbound and Outbound process.
- Answering phones and explaining the product and services offered by the company.
- Regular following up with the customer.
- Contacting existing customers as well as prospective customers
- Maintaining the database of the customers on a regular basis.
- Obtaining customer information and other relevant data.
- Resolving queries and issues related to the products and services.
Desired Candidate Profile.
- Great interpersonal skills.
- Should be well versed in English.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks
- Outstanding problem-solving skills.
- Hard-working individual.
- Ability to handle pressure.
Job Types: Full-time, Regular / Permanent
Ability to commute/relocate:
Gurugram, New Delhi: Reliably commute or planning to relocate before starting work (Required)
Education :
Higher Secondary(12th Pass) (Preferred)
Experience :
International Voice Process-6 months minimum
Language :
Excellent English (Preferred)
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