Talent Acquisition Specialist at HIRD
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Knotify.me - Associate - Customer Service (0-3 yrs)
Designation : Customer Service Associate.
Process Type : Voice ( International )
Experience : 6 months or above in International Voice experience (Required)
Qualification : Any Graduate/HSC
Job Type : Full-time,
- 5 Days working (with 2 rotational Week offs)
Work From Office : Gurgaon
- 9 hours of shift through the day (24-7)
Requirements :
- Should be ready to work for the Voice process
- Clarity of speech and thought is expected with basic computer knowledge.
- Should previously have sales domain experience
- Ready for rotational shifts & rotational week offs.
- Immediate joiners Preferred.
- Must have a good command & fluency in English
Job Description :
- Answer incoming calls from customers with inquiries on product orders
- Assist various departments in facilitating sales of all products in the company portfolio
- Analyze customer issues and assist in resolving within the required timeframe
- Coordinate with customers and ensure appropriate questioning to identify issues
- Manage all customer inquiries and summarize to present to management
- Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
Salary Range : Rs.28,000 to Rs.29,000 CTC.
Benefits : Performance Bonus.
Language : English (Required)
Speak with the [+91 9016437588]
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