Job Title: Relationship Executive

Location: Gurgaon

Experience: 0-2 years

Salary: Up to 25K Per Month.

About Us :

KlassFin is a dynamic and innovative startup based in Gurugram that is committed to supporting students in their pursuit of higher education. We provide a range of services, including education consulting, financial planning, and student loan and refinancing. Our mission is to empower students by helping them make informed financial decisions for their educational journey.

Responsibilities :

1. Conduct outbound calls to prospective customers who have expressed interest in education loans.

2. Provide detailed information about our education loan products and services.

3. Assist potential borrowers in understanding the application process, eligibility criteria, and documentation requirements.

4. Address inquiries and concerns raised by customers, ensuring a high level of customer satisfaction.

5. Follow up with leads to nurture relationships and guide them through the loan application process.

6. Collaborate with the sales team to contribute to the overall growth of the business.

7. Maintain accurate records of interactions with customers in the database.

Requirements :

1. Proven experience as a telecaller or similar role in the financial services sector, preferably with 0-2 years of experience

2. Excellent communication skills, both verbal and written

3. Strong interpersonal skills and the ability to build rapport with customers

4. Knowledge of education loan products and financial terminology is a plus

5. Goal-oriented mindset

6. Ability to work in a fast-paced environment and adapt to changes

7. Basic computer skills, including familiarity with MS Excel

Benefits :

- Competitive salary with performance-based incentives.

- Opportunities for career growth and skill development.

- Supportive and collaborative work environment.

How to apply :

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We are an equal opportunity employer and encourage candidates from diverse backgrounds to apply.

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