Recruiter at TekPillar Services Pvt Ltd
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Key Relationship Manager - Sales - BFS (2-4 yrs)
Key Relationship Manager
Roles and responsibilities :
- Understand customer needs and develop plans to address them.
- Identify key staff in client companies to cultivate profitable relationships.
- Resolve customer complaints quickly and effectively.
- Forward upselling and cross-selling opportunities to the sales team.
- Promote high-quality sales, supply, and customer service processes.
- Aim to preserve customers and renew contracts.
- Approach potential customers to establish relationships.
- Gain solid knowledge of competitors.
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