The Key Accounts Manager will be responsible for managing and growing relationships with MSME (Micro, Small, and Medium Enterprises) clients. This role requires a strategic thinker who can identify opportunities, develop account plans, and drive revenue growth while providing exceptional customer service. If you have a proven track record in account management, a deep understanding of the MSME sector, and are passionate about helping businesses succeed, we want to hear from you.

Key Responsibilities:

Prospecting :

- Research and identify potential clients in the MSME market.

- Develop a deep understanding of potential clients' business needs and challenges.

- Develop compelling sales pitches and presentations to attract new clients.

- Conduct presentations and product demonstrations to showcase the company's offerings.

Negotiation and Closing:

- Negotiate terms and close deals with new clients.

- Ensure all legal and financial aspects of the deal are addressed efficiently.

Account Growth:

- Identify upsell and cross-sell opportunities within the existing client portfolio.

- Collaborate with internal teams to develop and deliver solutions that meet client needs.

- Develop account plans and strategies to achieve revenue and growth targets.

Relationship Management:

- Develop and maintain strong relationships with key MSME clients in Bangalore.

- Understand clients' business needs and objectives to provide tailored solutions.

- Act as the primary point of contact for clients, addressing their inquiries and concerns promptly.

Market Research and Analysis :

- Stay informed about industry trends, market dynamics, and competitor activities.

- Conduct research to identify potential MSME clients and assess their suitability for partnership.

Customer Support :

- Ensure clients receive exceptional service and support throughout their engagement.

- Resolve client issues and concerns in a timely and effective manner.

Reporting and Forecasting:

- Maintain accurate records of client interactions and transactions.

- Prepare regular reports on account performance and revenue projections.

Collaboration:

- Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure client success.

- Share client feedback and insights with internal teams to drive product and service improvements.

Qualifications:

- Bachelor's degree in business, marketing, or a related field (MBA preferred).

- Proficient in English and Kannada.

- 5 -7 years Proven experience in key account management

- In-depth knowledge of the MSME sector, including its challenges and opportunities.

- Strong analytical, communication, and negotiation skills.

- Results-oriented with a track record of meeting or exceeding sales targets.

- Excellent interpersonal skills and the ability to build and maintain client relationships.

- Ability to work independently and as part of a team.

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