HR Consutant at Talent Sutra
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Key Account Manager - Sales - FMCG (0-3 yrs)
We are looking for a Key Account Manager to join our dynamic team and play a crucial role in managing client relationships, taking feedback, and ensuring client satisfaction. This role is perfect for individuals passionate about client servicing and building long-term professional relationships.
Key Responsibilities
- Act as the primary point of contact for assigned clients and ensure their satisfaction.
- Build and maintain strong relationships with key stakeholders to ensure client retention.
- Regularly engage with clients to gather feedback on services provided and identify areas for improvement.
- Collaborate with internal teams to address client feedback and implement service enhancements.
- Monitor the timely delivery of solutions to meet client requirements.
- Coordinate with internal departments to ensure smooth communication and workflow.
- Prepare regular reports on account performance and client satisfaction metrics.
- Identify opportunities for upselling or cross-selling additional services to clients.
Desired Skills & Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 0-2 years of experience in client servicing, account management, or a related role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a proactive approach to challenges.
- Ability to manage multiple tasks and work in a dynamic environment.
What We Offer
- An opportunity to work with a diverse portfolio of leading brands in the F&B sector.
- A supportive and collaborative work environment focused on growth and learning.
- A chance to develop your skills while making a tangible impact on client success.
