Responsibilities :

- Develop and implement strategies to identify, acquire, and manage key clients within the e-commerce industry.

- Maintain and update profiles to optimize their presence on the marketplace, and provide prompt resolution to partner and client inquiries through on-call support.

- Build and maintain strong relationships with associated sellers and partners, acting as the primary point of contact and ensuring their understanding and utilization of marketplace updates and features.

- Understand the client's business objectives and challenges to provide tailored solutions to meet their needs.

- Collaborate with the marketing team and the marketplace team to plan and execute upcoming events and marketing strategies, ensuring maximum partner engagement and seamless execution of client requirements.

- Assist partners in optimizing their marketing efforts on the platform, including product promotion, ad campaigns, and customer targeting.

- Analyze sales and marketing performance metrics, identifying trends and areas for improvement and making data-driven decisions to improve overall performance.

- Keep abreast of industry trends, market dynamics, and competitor activities, leveraging this knowledge to identify new opportunities and potential risks.

- Maintain an accurate and up-to-date database and records of partners, clients, pricing, and marketing.

- Prepare and deliver reports to key stakeholders, highlighting marketplace performance and growth opportunities.

- Monitor key performance metrics, such as sales, returns, and reason for return, taking proactive measures to achieve targets.

- Provide exceptional customer service, promptly addressing any client concerns or issues to ensure a positive experience.

Requirements :

- Any Bachelor's degree.

- Proven experience in managing multiple brands on e-commerce marketplaces such as Amazon, Flipkart, Myntra, AJIO, etc.

- Excellent communication, negotiation, and presentation skills.

- Strong ability to build and maintain relationships with clients at various levels within an organization.

- An analytical mindset with the ability to interpret data and make data-driven decisions.

- Ability to work independently and as part of a team in a fast-paced environment.

- Proficiency in using CRM software and other relevant tools.

- Flexibility to travel occasionally for client meetings and industry events.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.