Technical Recruiter at IHRS
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Key Account Manager - Sales/Customer Service (8-12 yrs)
- Key resposnbility to maintain and grow business relationship with customer.
- Provide ongoing support to the customer in regards to all technical issues and ensure high quality customer service (follow-up of orders, customer visits, cost/revenue analysis in cooperation with the project controlling, prepare and conduct the customer presentations).
- Responsible to ensure GMS for the Account is maintained as per targets.
- Serve as a liaison between the customer and the company departments, process the customer complaints and initiate improvements (e.g. initiation of new product concepts in the R&D department)
- Responsbile for Quote preparation ,Prepare the price/cost analysis
- Responsible for operational sales planning and future forecast
- Prepare and conduct the price negotiations for the new projects
- Support the customer projects from a technical as well as commercial perspective from the initial phase until delivery in regards to budget, deadlines etc.
- Prepare and conduct the negotiations regarding product modifications and prices during the production phase within given limits
- Act as a team member in the sales and customer projects
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
