- Our client, a Leading Private Bank, is dedicated to providing exceptional banking and financial services to its customers. With a strong presence in the market, they prioritize customer satisfaction and aim to build long-term relationships with their clients. As an employer, they offer a dynamic work environment that promotes growth, innovation, and career development.

Company : Leading Private Bank

Designation : Key Account Manager -Government Business

Location : Bangalore

Education : Bachelor's degree in Business, Public Administration, or a related field (Masters/MBA preferred).

Experience : Minimum of 7 years of relevant experience in key account management, preferably within government departments or public sector clients.

Qualification: Industry: Banking

Key Responsibilities:

- Account Management : Build and maintain strong relationships with key government clients, acting as the main point of contact for all their needs and concerns. Manage the existing key relationships for Government & Institutional Business in the assigned geography/ Cluster for deepening of ETB (Existing to Bank) Book

- Strategic Planning : Develop and execute comprehensive account plans that align with the company's business objectives and contribute to the growth of government accounts.

- Business Development : Identify opportunities for upselling, cross-selling, and expanding the range of products and services offered to government clients.

- Negotiations : Lead negotiations with government agencies to ensure favourable terms and conditions, while balancing company profitability and client satisfaction.

- Collaboration : Coordinate with internal departments, including sales, marketing, legal, and product teams, to ensure seamless service delivery and address client needs effectively.

- Problem Solving : Proactively identify challenges or potential issues within government accounts and work to find creative solutions that align with both client requirements and company capabilities.

- Contract Management : Manage contract renewals, amendments, and terminations in compliance with government regulations and company policies.

- Market Insights : Stay abreast of industry trends, government policies, and competitive landscape affecting government accounts, and use this knowledge to inform account strategies.

- Reporting : Provide regular reports on account status, sales performance, and forecasts to senior management.

- Team Leadership : Provide guidance and mentorship to junior account managers, fostering their professional growth and ensuring consistent service quality.

Job Requirements :

- Bachelor's degree in Business, Public Administration, or a related field (Masters/MBA preferred).

- Experience : Minimum of 7 years of relevant experience in key account management, preferably within government departments or public sector clients.

- Industry Knowledge : Solid understanding of government procurement processes, regulations, and compliance requirements.

- Relationship Building : Proven track record of building and maintaining strong client relationships, resulting in increased sales and customer satisfaction.

- Negotiation Skills : Strong negotiation and conflict resolution skills, with a demonstrated ability to achieve win-win outcomes.

- Strategic Thinking : Ability to develop and execute strategic account plans, aligning client needs with company objectives.

- Communication : Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively.

- Leadership : Experience in leading and mentoring a team of account managers is a plus.

- Analytical Skills : Proficiency in analysing sales data, market trends, and financial reports to inform strategic decisions.

- Tech Savviness : Comfortable using CRM software, Microsoft Office Suite, and other relevant tools.

- Problem Solving : Strong critical thinking skills to identify and address challenges effectively.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.