We are looking for a Key Account manager & Online Sales Specialist for the EMERGE B2C and D2C Brands

- Key account manager's main role is to retain top customers and nurture those key relationships over time. Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit.

- Key account management builds trusted relationships with clients, leading to greater satisfaction. Happy customers share those experiences and recommend you to other potential customers.

- Candidate must have experience of driving sales and revenue generation Online

- He would have run successful brand sales online, with demonstrated performance growth in terms of in-brand sales

- Experience with PPC campaigns and how to drive traffic online.

- Knowledge of data analytics and online marketing tools is necessary.

Key Responsibilities :

- Managing online seller accounts on B2C e-commerce marketplaces

- Driving key business metrics of GSV, Assortment and Activity Rate etc.

- Identifying and assessing a client's critical needs.

- Identifying short- and long-term growth opportunities.

- Forecasting and tracking key account metrics

- Keeping up to date with market trend and competitor activity.

- Promotion & Assortment planning for the sellers - keeping trends and seasonality in mind

- Formulate monetization plans for the sellers for better promotion planning and visibility.

- Being a point of contact to priority customers and resolving any issues that they have.

- Closely liaising with the marketing team about campaigns.

- Collecting and communicating customer requirements to all necessary departments.

- Providing technical customer support, as necessary.

- Conducting regular Business Reviews with customers.

- Responding to client communications or queries.

- Monitoring the effectiveness of any marketing campaigns.

- Setting up and managing Amazon Ad campaigns, ad groups, ads, keywords, bids, and budgets for all assigned accounts on a weekly basis.

- Reporting to the clients and updating Account Managers on a weekly basis with updates, recommendations, and insights.

- Performing Keyword Research, Competitor Research, and Market Research for each assigned account.

- Provide complete and accurate data in the weekly reports.

- Having experience in the analysis of data using Amazon Tools, business reports, search term reports, etc.

- Should have sound knowledge of Brand Analytics, Amazon seller central and vendor central.

- Should have a proven track record of giving higher orders with lower Acos.

About EMERGE

- Empowering Brands for Global Success!

- Our Brand Accelerator Program is a One-Stop- Shop to Competitively Transition & Scale Indian Fashion Brands for Global Success via B2B & B2C E-commerce Platforms.

- Our Centralized Solutions help in seamless digital business adaptation on multiple platforms ensuring aggressive growth from the get-go!

- We tailor your brand visibility and growth across 25+ E-commerce Marketplaces

Let's Emerge

5 years IMPACT.

45M+GLOBAL SHOPPERS REACHED

SCALED 100+ BRANDS

FULFILLED 1M+ ORDERS

40% CAGR BRAND SALES

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