Key Account Manager - Modern Trade - FMCG/FMCD (2-7 yrs)
Job Description
We have a suitable opportunity for the role of Key Accounts Manager with minimum 2 years of experience in Key Accounts. In this individual contributor role, you have to do analysis of market trends, business performance and its levers and make recommendations. Applicants with experience in FMCG/FMCD (either Key Accounts or sales operations) would be preferred. The location of the job will be in Chennai.
Job Responsibilities:
- You will have to develop Joint Business Plans along with customers through alignment of organizational and customer objectives.
- You will build and maintain relationships with key customers at the central, regional and store level.
- You will develop and implement high level terms of trade through adoption of structured negotiation process.
- You will channelize company and customer investments towards achievement of JBP objectives.
- You will be responsible for planning and execution of in store Point of Sale activities like inventing impactful visibility and running promotional offers.
- You will work with customer service to track orders, troubleshoot, and achieve customer service through
key performance indicators.
- You will co-ordinate with the marketing team in introducing best practices and bringing-in changes, which promote better brand salience.
Key Deliverables :
- Attainment of business and brands goals set for designated chains / cluster
Key Competencies :
- Modern Trade - Business understanding and ways of working
- Analytical skills to do gap / opportunity analysis (category-wise)
- Knowledge of evaluation tools to assess investments in visibility and promotions
- Understanding of merchandising as tool to influence shoppers choice
Key Relationships :
- Internal : Modern Trade and Key Accounts Chains, Marketing, Sales Development, Supply Chain and Regional Sales Team
- External : Vendors
- Physical Demands : Travel will be need based
- Education : MBA
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