Senior Search Consultant at Armour Corporate Services
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Key Account Manager - Logistics Firm (8-12 yrs)
Job Purpose :
You will be required to become a primary contact for key accounts and engage new business opportunities as required and deliver value and high-level service to the entire customer base.
Responsibilities :
- Responsible for servicing and organic growth of existing accounts.
- Serve as an advocate and liaison for top clients to ensure overall customer satisfaction
- Expand current customer accounts through ongoing relationship development
- Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
- Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
- Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
- Monitor and ensure accurate billing; strive to ensure mutually-beneficial business operations
Technical Competency
- Commercial Acumen
Business Skills - Good understanding of the business
Behavioural Competency :
- Negotiation & Persuasion Skills
- Customer Orientation
- Communication & Interpersonal Skills
Education :
Graduation in any stream
Experience :
8 to 12 Yrs experience from Express Logistics Industry.
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