Key Account Manager - IT (1-3 yrs)
Job Description :
Core activities for the mentioned position include :
- Listening to customer requirements and presenting appropriately to make a sale;
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
- Cold calling to arrange meetings with potential customers to prospect for new business;
- Responding to incoming email and phone enquiries;
- Negotiating on price, costs, delivery and specifications with buyers and managers and closing sales;
- Gathering market and customer information;
- Representing the organisation at trade exhibitions, events and demonstrations;
- Challenging any objections with a view to getting the customer to buy;
- Reviewing your own sales performance, aiming to meet or exceed targets;
- Gaining a clear understanding of customers' businesses and requirements;
- Making accurate, rapid cost calculations and providing customers with quotations;
- Feeding future buying trends back to employers;
- Attending team meeting and sharing best practice with colleagues.
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