Key Account Manager - Electronic Accessories (3-6 yrs)
Here is a chance to work for a Consumer Electronics Brand, where you get to deal with some of the best channels and work with some excellent experienced minds. Read on.
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
As a Key Account Manager, you will grow and develop customer base to increase business opportunity.
What you will do:
- Developing and managing key customer accounts, understand customer needs through regular customer visits to ensure customer value is achieved
- Putting together a plan to leverage existing and future business opportunities
- Establishing and overseeing internal budgets with the company and external budgets with the client
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
- Periodically resolving key client issues and complaints
- Collaborating with relevant internal cross functional teams to ensure key clients needs are met.
- Ensuring accuracy of forecast by using key account metrics.
- Monitoring and reporting market information to present to key stakeholders
- Being responsible for order planning and inventory management
- Generating regular MIS on Sales Performance of each product and recommending upgradation in SKUs, introduction of new SKUs, analysis of price points and competition product tracking
- Regularly visiting market to understand geographical needs and gap in portfolio
What you need to have :
- Degree/ Diploma preferably in Business or equivalent with at least 3 years of B2C experience
- Understanding of B2C and B2B business environment
- Strong product knowledge and networking skills
- Prior experience in key account management and end customer engagement
- Business acumen with strong influencing and negotiation skills
- Independent, self-motivated with excellent interpersonal and communication skills
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