HR Recruiter at JobBox Consultants
Views:134 Applications:48 Rec. Actions:Recruiter Actions:27
Key Account Manager - Customer Success - IT (0-2 yrs)
We are hiring for a fast growing vernacular social media network based in Bangalore.
You should have spoken and written proficiency in one of the language: Punjabi, Gujarati and Odia
Your responsibilities will be:
- Responsible for identifying original vernacular content creators, on-boarding and growing their portfolio on the platform
- Developing strategies to achieve maximum engagement and service goals for the accounts they are servicing.
- Operate as the point of contact for regular support on operational matters, like problems in posting, app bugs, understanding the product, content suggestions etc.
- Build and maintain strong, long-lasting customer relationships with his/her portfolio of content creators.
- Acquire an understanding and share the content needs of our platform and make sure that their portfolio creators are following the content demands shared with them
- Understanding of the product and our target audience and users is a must.
- Deep understanding of the culture, latest trends and pop culture of the region to advise clients better to ensure deeper engagement.
- Ensure maximum engagement by the content creators on the platform, using the internal technical tools
- Serve as the link of communication between content creators and internal teams
- Resolve any issues and problems faced by his/her portfolio of content creators promptly and deal with complaints to maintain trust
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
