CEO at VMC Management Consulting Pvt. Ltd.
Views:286 Applications:113 Rec. Actions:Recruiter Actions:63
Key Account Manager - Business Development - Consulting Firm (1-3 yrs)
The key account manager is responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, and the key account manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client's needs, work within the company to ensure deadlines for client are met, and help the client succeed.
- Developing a solid and trusting relationship between major key clients and company.
- Resolving key client issues and complaints.
- Developing a complete understanding of key account needs.
- Anticipating key account changes and improvements.
- Managing communications between key clients and internal teams.
- Managing account team assigned to each client.
- Strategic planning to improve client results.
- Negotiating contracts with client and establishing timeline of performance.
- Establishing and overseeing internal budgets with the company and external budgets with the client.
- Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met.
- Collaborating with sales team to maximize profit by up-selling or cross-selling.
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
- Meeting all client needs and deliverables according to proposed timelines.
- Analyzing client data to provide customer relationship management.
- Expanding relationships and bringing in new clients.
Desired Candidate Profile :
- Presentation skills.
- Strong initiative as well as excellent teamwork.
- Ability to work in a dynamic fast-paced startup environment.
- Excellent verbal and written communication with convincing skill.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
