Recruiter Consultant at Leadersources Consulting LLP
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Key Account Manager - BPO (4-6 yrs)
Responsibilities:
- Handling inquiries with regard to product, pricing, customer relations and complaints.
- Handling presales and post sales calls and chats and helping customer place their orders and order processing.
- Resolving the customer issues and queries.(Semi-voice process)
- Making daily MIS Monthly report summary reports
- Co-ordinate with staff and make meetings
Requirements:
Excellent command over English language, fluency in the regional language, proactiveness, listening skills, service orientation
- Punctuality & Presentation skills
- High Emotional quotient, Persuasion Skills
- Ability to effectively interact to understand the customer requirements
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
