Talent Aquisition at Hireginie
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Key Account Management Role - Retention - Insurance (4-7 yrs)
Education : Graduate
Experience : 6 - 12 years
Location : Bangalore, Gurgaon
Role type : Individual Contributor
About the Role:
We're looking for a skilled Key Account Manager who will be responsible for managing the key accounts of the company and maximizing sales opportunities within them. You will be accountable for ensuring that the targeted retention and revenue metrics are achieved.
Job Responsibilities :
- You will be responsible for managing and retaining the company's existing customers
- You will help in creating value for the client by setting priorities, aligning with all stakeholders, driving engagement, conducting business reviews on decided timelines
- You will author, manage, and deliver executive-level reporting, including weekly, monthly, and quarterly status reports to manage risks and issues in accounts
- You will identify and implement new initiatives with key stakeholders to develop, champion, and launch new initiatives for growing revenue through cross-selling and up-selling
- You will be engaging the team by providing meaningful feedback, training, and growth opportunities.
Job Requirement:
- 6 to 12 years of experience in the insurance sector (TPA/Broking/Insurance Company) preferably in the H&B space
- Proven record in managing a portfolio of key clients and creating values for the clients
- Experience having sold to CHROs & HR team or CFOs/Finance team is a plus
You are awesome at:
- User-voice - Ability to balance user-centric approach in decision making with business metrics and preferences
- Bias for action - Do things today, over tomorrow, demonstrate a sense of operational rigour and track progress to goals effectively
- High Emotional intelligence - Ability to empathize with team, clients and other stakeholders, and balance accountability with compassion
- Personal Motivation and Resilience: Passion for employee benefits, wellness & experiences
- Stakeholder management: Ability to rally stakeholders together despite competing opinions and creative differences
ChatGPT said:
ChatGPT
Job Title: Key Accounts Manager: Retention
Location: Bangalore, Gurgaon
Role Type: Individual Contributor
Education: Graduate
Experience: 6 - 12 years
About the Client:
- Our client is a rapidly growing Insurtech startup specializing in offering innovative and comprehensive employee benefits solutions.
- They provide customizable benefit packages designed to meet the unique needs of businesses through their tech-first platform. Backed by top global investors, the company is currently in its scale-up stage and is poised for rapid growth.
Role Overview:
- As a Key Accounts Manager focused on retention, you will play a pivotal role in ensuring the company's key clients are not only retained but also grow in value. Your main responsibility will be managing and nurturing existing client relationships, maximizing revenue opportunities, and ensuring customer satisfaction.
- This role requires a strong background in the insurance sector, exceptional communication skills, and the ability to drive long-term client success.
Key Responsibilities:
Client Retention & Growth:
- Actively manage and nurture relationships with existing clients to ensure long-term retention.
- Set priorities and align with stakeholders to create value for the client, fostering long-term partnerships.
- Conduct regular business reviews and maintain continuous engagement with clients.
Revenue Maximization:
- Identify opportunities to grow revenue through cross-selling and up-selling initiatives.
- Develop and launch new initiatives in collaboration with key stakeholders to drive client value and revenue growth.
- Monitor and achieve targeted retention and revenue metrics.
Reporting & Risk Management:
- Author and manage executive-level reporting, including weekly, monthly, and quarterly reports.
- Track and report risks and issues in client accounts, proactively addressing any concerns.
- Present key performance metrics and progress to senior leadership.
Stakeholder Engagement & Team Leadership:
- Collaborate effectively with cross-functional teams, including product, sales, and customer success, to ensure client needs are met.
- Provide feedback and growth opportunities for team members, ensuring continuous development and high performance.
Job Requirements:
Experience:
- 6 to 12 years of experience in the insurance industry (preferably in the Health & Benefits space).
-Proven track record of managing key accounts, specifically in delivering value and growing c lient relationships.
- Experience selling to senior-level executives such as CHROs, HR teams, CFOs, and finance teams is a significant advantage.
Skills & Competencies:
User-Voice: Strong ability to balance user-centric decision-making with business metrics and preferences.
Bias for Action: Demonstrates a sense of operational rigor and takes initiative to meet goals effectively.
Emotional Intelligence: Ability to empathize with clients, stakeholders, and team members, balancing accountability with compassion.
Stakeholder Management: Exceptional at rallying diverse stakeholders to align on common goals, even when opinions differ.
Resilience & Motivation: Passionate about employee benefits, wellness, and experiences. Persistent and motivated to drive positive outcomes for clients.
Why This Role?
- Be part of an exciting, fast-growing Insurtech startup with global backing.
- Contribute directly to shaping and growing client relationships in the evolving insurance industry.
- Work in a dynamic, collaborative environment where your contributions will have a significant impact.