At Karza technologies, we take pride in building one of the most comprehensive digital onboarding & due-diligence platforms by profiling millions of entities and trillions of associations amongst them using data collated from more than 700 publicly available government sources. Primarily in the B2B Fintech Enterprise space, we are headquartered in Mumbai in Lower Parel with 100+ strong workforce. We are truly furthering the cause of Digital

India by providing the entire BFSI ecosystem with tech products and services that aid onboarding customers, automating processes and mitigating risks seamlessly, in real-time and at fraction of the current cost.

A few recognitions :

- Recognized as Top25 startups in India to work with 2019 by LinkedIn

- Winner of HDFC Bank's Digital Innovation Summit 2020

- Super Winners (Won every category) at Technoviti 2020 by Banking Frontiers

- Winner of Amazon AI Award 2019 for Fintech

- Winner of FinTech Spot Pitches at Fintegrate Zone 2018 held at BSE

- Winner of FinShare 2018 challenge held by ShareKhan

- Only startup in Yes Bank Global Fintech Accelerator to win the account during the Cohort

- 2nd place Citi India FinTech Challenge 2018 by Citibank

- Top 3 in Viacom18's Startup Engagement Programme VStEP

What your average day would look like:

- Implement customer service documentation, procedures, policies, and standards

- Act as an advisor to key customer stakeholders to drive product adoption and ensure they leverage the solution to the fullest

- Track client activities to identify and eliminate churn risk

- Stay on top of customer queries to ensure prompt responses

- Coordinate with internal teams to ensure timely delivery of feature requests/ services

- Stay up to date with the latest developments in the BFSI and fintech industry

- Work to identify and/or develop upsell opportunities

What you need to work with us:

- Strong verbal and written communication skills

- Basic proficiency in computer skills

- Prior experience in banking domain is a plus

- Strong interpersonal skills.

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