Content Writer

Objectives of this Role :

- Develop comprehensive documentation across formats (text, video etc.)that meets organizational standards

- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success

- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications

- Evaluate current content and develop innovative approaches for improvement

Responsibilities :

- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Training :

- Create training strategies, initiatives, and materials in all formats including videos

- Facilitate in providing training sessions for our customers

- Conduct workshops and individual training sessions

- Conduct evaluations and identify areas of improvement

Skills and Qualifications :

- Bachelor's degree in relevant technical field

- 2-4 years industry experience as an effective technical writer

- Proven ability to quickly learn and understand complex topics

- Previous experience writing documentation and procedural materials for multiple audiences

- Superior written and verbal communication skills, with a keen eye for detail

- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content To have a better understanding of our company profile kindly visit https://www.karomi.com/To know about our product, have a look at https://manageartworks.com/

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