HR Executive at Kalyx Infotech
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Kalyx Infotech - Executive - Inside Sales (2-4 yrs)
Skills and Knowledge :
- Must have knowledge of IT products, Storage hardware Sales, Software Product.
- Good English Communication is Must.
- 2+ years of experience in the same industry.
Job Profile :
- Takes incoming customer calls, processes, sales, and accepts payment for products and services.
- Answers questions about product specifications and pricing.
- Upsells customers to larger products, more extensive packages, or higher priced services.
- Explains product pricing and negotiates bulk or package pricing.
- Accurately and efficiently enters customer information into company databases for mailing and billing purposes.
- Processes credit card payments and troubleshoots any issues that may arise.
- Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches.
- Assists sales colleagues with arranging meetings and sales calls with customers.
- Contact's customers in response to correspondence or feedback.
- Monitors order status to ensure that clients receive orders in a timely manner.
- Investigates unfilled, misplaced, or misdirected orders and resolve customer issues as necessary.
- Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops.
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