HR Manager at Kabloom and UsefulBI Corporation
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KaBloom - Manager - Customer Relationship Management (3-10 yrs)
About BloomKonnect
BloomKonnect (www.BloomKonnect.com) is one of the top U.S. innovators in the Flower supply chain. By both acquisition and organic sales BloomKonnect has developed a unique position as a facilitator of the importation and transportation of flowers from many growers around the world to U.S. flower sellers. BloomKonnect has proprietary software and logistics that enables commercial flower buyers in the U.S. to buy directly from farms across the globe bypassing the traditional wholesaler/intermediaries. Where local inventory is needed, BloomKonnect serves that role as well in limited geographic areas.
Customer Relationship Manager, Commercial (Full-Time)
We are seeking a smart, passionate sales person capable of supporting a customer base for BloomKonnect's revolutionary farm-to-florist sales and logistics platform. Our customers in this division are flower retailers, grocers and event/wedding planners located around the continental United States. S/he will thrive in a fast-paced, collaborative environment where the - answer- is not yet known; is comfortable with ambiguity and with speaking his/her mind; has the ability to identify, research, contact, follow-up, onboard, and support prospective and new clients clients; S/he will a key part of our team and work closely with our sales people to expand our business. Finally, we are a lean team with an - all hands on deck- mentality and s/he is not afraid to roll up his or her sleeves.
Responsibilities will include:
- Research
- Telephone qualification of customers
- Setting up appointments
- Following up on leads
- Setting up customers
- Developing customer relationships
- Resolving Customer issues
- Helping Customers Place orders
- Following up with customers
The ideal candidate will possess a Bachelor's Degree and the following DNA characteristics:
- Customer service orientation
- A passion to succeed
- Relentless
- Extreme attention to detail
Compensation is competitive and includes a base salary plus incentives to keep customers happy. May graduates will be considered.
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