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10/12 Kanika Nagpal
Brand Manager at Jumbo Sleep

Views:56 Applications:14 Rec. Actions:Recruiter Actions:1

Jumbo Sleep - Intern - Customer Support (0-3 yrs)

Gurgaon/Gurugram Job Code: 101991

Customer Support Intern


- Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand

- Assist clients on order-on-line

- Deal with orders in the back office and liaise with logistics

- Follow-up on orders and liaise with customers, retail, repair services, buyers, etc

- Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry

- Manage ongoing customer relationships utilizing our CRM tools

- Develop collaborative, positive working relationships with staff at our traditional boutiques

- Assist customers with after-sales service issues

- Be a primary contact for customer inquiries about our products and brand.

- Able to communicate concisely our company policies to client

- Maintain and update regular client correspondence

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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