JoulestoWatts - Senior Technical Support Engineer (1-4 yrs)
Senior Technical Support Engineer
1. Troubleshooting Hardware/Networking/Outlook/OS related queries of our global customers Over Phone which involves working in different time zones.
2. Take Emails/ calls from Global Clients initiate the right response to them, positively and professionally.
3. Deal with a wide range of products using a powerful information database.
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