Telesales Executive at Jellies-AI
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Jellies-AI - Executive - Telesales (1-3 yrs)
- Telesales representative, primary responsibility is to engage potential customers over the phone, build relationships, and persuade them to purchase products or services. You will work from a call center or office environment, using telecommunication tools such as phones, headsets, and computer systems.
Responsibilities :
- Make outbound calls to potential customers from provided leads, cold calling lists, or customer databases.
- Introduce products or services to customers, explaining their features, benefits, and pricing.
- Identify customer needs, answer their questions, and address any concerns or objections.
- Present persuasive sales pitches and promotional offers to generate interest and close sales.
- Maintain accurate and up-to-date records of customer interactions, sales activities, and sales forecasts in a CRM (Customer Relationship Management) system.
- Follow up with potential customers who have shown interest but haven't made a purchase yet.
- Collaborate with sales and marketing teams to develop effective sales strategies and campaigns.
- Meet or exceed sales targets and quotas set by the company.
- Continuously update product knowledge and stay informed about industry trends to effectively communicate with customers.
- Provide excellent customer service and ensure customer satisfaction throughout the sales process.
- Handle and resolve customer complaints or issues professionally and promptly.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
