Jain Software - Manager - Customer Relationship (0-1 yrs)
- Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
- Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
- Development of testing strategies to guarantee the most efficient approach for the organization and its customers.
- Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the - results to the relevant people.
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