- Handle overall Customer Relationship Team and Department/Customer service.

- Generating and maintaining business prospects for organization.

- Very Strong in communication & inter personal skills

- Experience of handling team.

- Resolutions of Product/service /concept queries for Customer through mail/web chat/ call process.

- To Share training module, support policies, procedures and standards with team members on regular basis.

- Co-ordination with Regional heads for the Targets and Speedy Resolution of customer cases.

- Under Tat to response for the customer queries

- Preparation of monthly Performance Reports for the Top Management, provide information to management and meet weekly to ensure consistency in data and information across the company.

- To ensure monthly team target achievement of respective regions.

- Clients payment reminder via mail/ courier.

- Good hands on knowledge on the MS Excel Monthly Reports Dashboard on the weekly /Monthly basis

COMPANY PROFILE :

- We hereby introduce Jabra Connect India Private LTD.(Formerly known as Innova telecom.Pvt LTD ) as a Joint Venture between Innova and Jabra.

- Jabra a leader in cordless headset technology is world's largest supplier of all kinds of headset solutions. The company offers a wide range of Headsets, Amplifiers, Dial pads & Wireless Solutions for Call Centers, Office Environment and Multimedia Applications.

- These headsets designed for maximum comfort are lightweight, easy to install, high on performance and are compatible with all telephone systems.

- Our Team is committed towards providing complete hands free solutions. With our presence in

India -- Delhi, Noida, Mumbai, Pune, Hyderabad, Bangalore, Kolkata, Ahmadabad, Chennai & Indore

Singapore

Australia - Melbourne

- we have been successful in maintaining uniform high standard of support all over India through our total commitment towards quality.

- For any product information or to know more on Jabra please feel free to visit www.jabra.in

- It is our belief that "Voice is your asset" and our team is dedicated to being part of the voice solution, helping you set high standards of voice quality.

For more information kindly visit www.jabra.in, www.innovatelecom.com

Anjali
8929466216

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