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03/08 Maninder
HR Manager at ITILITE Technologies

Views:291 Applications:86 Rec. Actions:Recruiter Actions:7

Itilite - Team Leader - Client Service Operations (3-8 yrs)

Bangalore Job Code: 170013

ABOUT ITILITE

ITILITE is the fastest-growing corporate travel platform disrupting a $20 bn industry and shaping the future of business travel.

ITILITE is a story of inspiration born of frustration. Our co-founders Mayank Kukreja and Anish Khadiya believed that companies deserved a travel solution that takes the pain out of work trips - so that their travelers can focus on being productive, not wasting valuable time booking travel. So, in 2017, they created ITILITE. Since then, we- ve been a mission to make travel program management more efficient.

ITILITE's platform offers a vast selection of inventory that travelers can choose from, a personalized, intuitive user interface driven by machine learning, and 24/7 proactive real human, customer support. Companies enjoy complete travel program visibility, over 30% cost savings on average and seamless integrations with their HR and expense systems. As an added bonus, employees get rewarded when they make cost conscious choices and save money for their company when they travel.

We- ve recently received 30 crores in our Series A funding round - led by Matrix Partners.

ITILITE was recently recognized as one of best digital innovation startups for 2019 by HDFC, #2 in Wharton Economic Forum and among top 20 Indian Startups in Oracle Startup Challenge.

We- re redefining what it means to travel for work. Come help us build the future of business travel.

About Us: (https://itilite.com)

Location: Bangalore

Job Position: Team Lead

Key Responsibilities :

- Implement and maintain operational excellence which drives client satisfaction, revenue growth and client retention.

- Drive, coach and track team performance to achieve consistent profit growth month and year to date

- Ensure clients are serviced correctly and professionally

- Ensure that all client account information is up to date so that a thorough knowledge and understanding of the account.

- Responding quickly and proactively to all client requests

- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.

Qualification and Skills Requirements :

- Proven work experience as team leader/supervisor.

- Excellent communication and leadership skills.

- Distinctive problem solving, strategic and analytics capabilities

- Driven/ Motivated about working in an entrepreneurial setup

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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